4. Conditions of bets acceptance
- The bets are accepted based on the line, i.e. the list of upcoming events at the odds for their outcomes offered by the Betting company.
- Line changes (handicaps, winner odds, totals, limitations for parlays, maximum bet amounts and others) can happen after any bet, but the terms for already placed bets remain without change. The bets are accepted for the amount that does not exceed the account balance.
- The amount of bets for any event during one betting day cannot exceed the maximum bet for the event shown on the line (for the line of the same date). If there are bets with total amount exceeding the maximum bet, such bets will not be accepted.
- The bets are accepted before the event starts. The bets that are placed after the start of the event are not valid and such bets will be refunded. These bets are removed from parlays. The exceptions are so-called live bets during the event. These bets are valid and will be refunded only if for some reason the bets have been placed after the event has ended. The results update in the progress of live events is for information purposes only. The result listed incorrectly cannot be the ground for canceling the bet. The Betting company is not responsible for correctness of results during live events.
- The date and the time for the event start specified in the line are informative only. A wrong date is no reason to refund the bet if the bet has been placed before the start of the event. For bets settlement, the actual time of the event start is used. This time is determined according to the official documents (websites referenced by the Betting company when collecting information) of the organization that holds the competition, match, etc.
- The Betting company accepts no responsibility for incorrect spelling of players' surnames, team names and cities names of the events on which the bets are placed.
- In case of mistakes of the staff in the preparation and publication of the betting line, or there was an obvious failure in the computer software which determines the betting line (obvious mistakes in the odds, odds discrepancy in various positions, etc.), fraudulent actions of the employee of the Betting company in violation of the conditions, provided by these Rules, the Betting company has the right to unilaterally recognize the concluded agreement (including the bets placed before or after the beginning of the event, which concerns mistake), refuse to fulfill obligations under such an agreement and return the bet to the Client.
- The bets cannot be changed or cancelled after the Client has placed the wager and received a verification (a note on the site and the wager number).
- A connection failure and other technical mistakes in communication are no reasons to change or cancel a bet if the wager has been registered on the server.
- Loss of password is no reason to change or cancel a bet or to cancel a payout request.
- Each Client is granted one gaming account. Exceptions are granted by the administrator of the Betting company depending on the individual Client. The Client is obliged to apply preliminarily to administrator of the Betting company for granting him such a right, posterior applications are considered as a violation.
- The Client cannot give a permission to anybody else to use his/her gaming account.
- The Betting company reserves the right to apply limitations or refuse from accepting bets from any person without explanation of reasons and prior written notice.
5. Special terms
- 1. If the event:
- Was not held on an appointed date and was postponed for more than 36 hours from the start time specified in the betslip - all bets on this event are settled at the odds 1 (unless otherwise was stated in the rules for this type of sport).
- Was interrupted and not completed within 12 hours from the start time specified in the betslip - all bets on the outcomes with the results determined by the time of interruption are settled according to these results, and the bets on the outcomes with not determined results are settled at the odds 1 (unless otherwise was stated in the rules of sport).
- If the match is transferred to a neutral ground, the wagers will stay unchanged. If the match is transferred to the opponent's ground, the wagers will be refunded and the bets will be removed from parlays. If the match is transferred to another ground in the same city, the wagers will stay unchanged and they will not be refunded regardless of the playing ground.
- If the result is changed or cancelled (protest, doping, etc.), the original result will remain in betting.
- If more than one player (team) is announced as the competition winner, the bets placed on the victory of these players (teams) are settled at the odds 1.
- Betting company announces the actual results on the basis of official records and other sources of information after the event. In a disputable situation, when different results for the same event are posted by various sources, with their obvious mistakes, the final decision about the results determination for bets settlement is made by the Betting company.
- If there is reason to assume that the bet was placed after the outcome of the event became known, or after the selected player / team gained a significant advantage (e.g., the advantage in the score, sending off or substitution of player, etc.), the Betting company reserves the right to cancel these bets (make a refund), both winning and losing.
- The company uses its own data about the actual course of the game for live events bets settlement. If for any reason (such as loss of broadcasting, the lack of results in information sources, etc.) results of events cannot be determined, these events will be settled at the odds 1.
- The Client should check that his/her betting slip is filled in according to the rules. If it has been filled in incorrectly regardless of why and who is guilty for incorrect filling, the Betting company reserves the right to refund the bets and cancel the wagers.
- It the Client has a negative balance due to bets revaluation because of incorrectly entered result, the gaming account will be blocked until the Client deposits the amount not less than the negative balance. Otherwise, the Betting company reserves the right to stop accepting bets from the Client. All wagers placed before the revaluation will remain valid.
- The complaints on disputable issues will be accepted in a form of email application (to support@bigwin.ug) within 10 days after the result of the event has been registered. After 10 days, no complaints will be accepted. In the disputable situations without precedents, the final decision is made by the Betting company.
6. Financial limitations
- Minimum bet amount for wagering is the equivalent of 50 UGX
- Maximum odds in parlays are 2000. If the odds are more than 2000, the winnings will be counted as if the odds were exactly 2000. However, the winnings must not exceed the maximum winnings for one bet.
- The maximum bet amount for each event depends on the event and the sport. The maximum bet amount will be defined by the Betting company individually for each event and wagering form and it can be changed without giving written notice. The Betting company reserves the right to limit the maximum bet amount for certain events and change the betting limits for individual Clients without notice.
7. The special features of rules on different sports: Regulations of bets accepting for different sports
FOOTBALL
- Bets on football are accepted on the regulation time, which is conditioned by the rules of the match/tournament. It includes additional or compensated time appointed by the referee or by a representative of the match at the expiration of the regulation time (match/half). The minutes of the events that took place at the time compensated/added by the judge are considered to be 45(forty fifth) or 90 (ninetieth) minute.
- The football bets are available for one team to win or draw or with handicap.
- Various values for handicaps and totals are offered for betting.
- Wagering on the total number of goals to be scored (total). If the number of goals falls exactly on the spread, the bets will be refunded.
- In a cup competition that consists of many matches, a wager called Qualifying to the next round is offered. The outcome of this bet is determined by the combined score of the relevant matches.
- "Who will score more goals" betting. It is proposed to compare two teams from different matches. The team that scores more goals wins. In the case of equal performance, the bet is settled at the odds 1. "Who will score more goals" bets are not accepted in parlays and systems that include bets with the same team.
- The Client can wager on the individual total of each team (at the odds on the list). If the amount of goals scored falls exactly on the spread, the bets will be refunded.
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The Client can wager on the double result:
- 1X - win for home team or draw;
- Х2 - win for away team or draw;
- 12 - win for home or away team.
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The Client can bet on the progress of the match:
a) wager "match result" - on the outcome of the match;
b) wager "halftime - fulltime" - on the outcome of the match at halftime and at full time.
To designate these outcomes in the line, the initial letters are used: W - win, D - draw. The outcome of the 1st half is indicated on the first place, and the match result - on the second. The outcome of the 2nd half is irrelevant for the bet settlement.
Example:
- If the match ended with the score 1:1, and the first half - 1:0, then "W1D" outcome wins
- If the match ended with the score 1:0, and the first half - 0:0, then "DW1" outcome wins
- If the match ended with the score 1:0, and the first half - 1:0, then "W1W1" outcome wins
c) "goal in the first half" - wagering if there will be a goal scored in the 1st half "yes-no";
d) wagers on the time of the 1st goal, the team to score first, total of the 1st and 2nd period and other bets that can be seen on the daily line.
e) bets on statistics for a player in the match (the number of goals, fouls, yellow and red cards, etc.) are only valid if the player goes in starting lineup. A goal counts only if a player scored in his opponent's net. Own goals are not counted.
f) "At least one player will score 2 or more goals" betting. Goals scored by substitutes also count.
- Wager "home-away". Wagering on the home or away teams to cover the handicap.
- Wager "round total". It is proposed to predict whether the total amount of goals scored by the home or away team will be over or under the proposed number.
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The Client can place wagers on the following events on the playing round:
a) number of "home" wins;
b) number of draws in the round;
c) number of "away" wins;
d) number of away team points, etc..
- If one of more matches are postponed and not finished within 12 hours, the bets for "home-away" and "round total" wagers will be settled at the odds 1.
- Betting forms "home-away" and "round total" are not allowed in parlays with matches of the same round.
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The betting forms "number of corners, yellow cards, shots on target, offsides, substitutes, ball possession % and fouls will be offered with handicaps and totals (and individual totals).
Second yellow card that results in the player's sending off is counted as both: another yellow card and a red card. A player will be considered as sent-off if he was in the field at the time of being sent off. The cards shown to players on the bench and the staff (coaches, managers, etc.) are not included. Cards shown after the whistle about the end of the 1st half are considered as cards shown in the 2nd half. If two or more players from different teams get yellow/red cards in the match on the basis of a single incident of the game, then bets on the market "First yellow/red card" will be settled at the odds 1.
Corner kicks that are assigned but not performed do not count. If the referee does not count the corner and appoints it again - it will be counted only once.
- Wagering "When the first (last) goal will be scored" with providing time intervals in the match. It is proposed to specify in what time interval the first (last) goal in the match will be scored. In the case of a 0-0 draw - settlement at the odds 1.
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Who will score the next goal" betting. There are three possible outcomes:
"Team 1", "Team 2", "No one will score."
- Games: "The most productive match", "The least productive match", "The match with the highest (lowest) number of goals". You are asked to select the one of the offered matches in which the highest/lowest number of goals will be scored. If the highest number of goals is scored in two or more matches, bets on these matches are settled at the odds 1. If one or more of these matches have been postponed for more than 36 hours from the time specified in the line, or were interrupted and not completed within 12 hours, all bets on these games will be settled at the odds 1.
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The correctness of results can be checked from the following sites:
- England. Premier League http://www.premierleague.com/
- Germany. Bundesliga http://www.bundesliga.de/de/liga/
- France. Ligue 1 http://www.lequipe.fr/Football/Ligue-1/
- Italy. Serie A http://www.raisport.rai.it/
- Spain. Primera Division http://www.lfp.es/
- Europa League. Champions League www.uefa.com
- Russia. Premier League www.rfpl.org
- Ukraine. Premier League https://upl.ua/ua
f there is no information on these sources or there are obvious errors in reports, the Betting company reserves the right to carry out the settlement on the basis of internal sources.
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Betting on the event that happens first in a definite period of the game. It is proposed to guess what will happen earlier in this period: out, foul, goal kick, corner, offside, goal or none of the above.
We also offer the pairwise comparison of various statistical indicators, in which it is proposed to find out what happens earlier at a certain period of the game. For example: out, foul or none of the above.
Events are considered to have happened for the settlement purposes:
- corner - in the case of actually performed kick from the corner mark;
- goal kick - when actually performed kick from the goal;
- out - in the case of actually performed throwing;
- offside - in the case of actually performed free kick after registering offside;
- foul - in the case of actually performed penalty or a free kick after registering violation;
Time tracking of each event for the settlement purposes shall be considered:
- out - the time at the moment of actual throwing performance;
- foul - the time at the moment of actually performed penalty or a free kick after registering violation;
- goal kick - the time when actually performed kick from the goal;
- corner - time at the moment of the actual kick performance from the corner mark;
- offside - the time at the moment of actual free kick performance after registering offside;
- goal - time of the timer in the moment of scoring (when the ball crossed the goal line).
The settlement will be made on the basis of the timer on the TV broadcast of the TV channel, which will be specified in the comments to a specific match on the line. The line timer is started in synchronization with the specified channel timer and is considered the main timer for settlement in the moments of the temporary absence of a timer in a television broadcast. In case of any disputes, to make the final decision, information about the match the Betting company receives from internal sources will be applied.
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What will happen earlier in the first 5 minutes of the match?
The rule applies to the bets placed before kick-off (Pre-match bets, for Live bets see item 20).
It is proposed to specify the event that will happen earlier within the first 5 minutes of the match:
- Goal scored
- Corner appointed
- Penalty appointed
- Card shown
- None of the above
Bets placed on the first 5 minutes of the match will be settled based on the events that happened in the time period from the first to the fifth minute inclusive (0:00-5:00).
To consider the bet as the winning, the goal must be scored within the allotted time period. The goal will be ignored if the kick was made within the allotted time period, but the goal was scored out of this period.
Corner should be appointed within the allotted time period. Corner will be accepted if it has been appointed.
Penalty should be appointed within the allotted time period. Penalties will be ignored if the penalty happened within the allotted time period, and its appointment - no. Penalty will be considered if it has been appointed within the allotted time period, but its direct attempt to implement - not.
Red and yellow cards are counted at the moment when they are shown, and not at the time of the violation. The card is not considered if its cause happened within the allotted time period, but its immediate showing - no. Only those cards count that have been shown to the players participating in the game at the moment of penalty.
Appointed penalty is considered as the winning outcome if the penalty had been appointed before the referee showed the card for a foul.
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European handicap. It is proposed to specify the outcome of the match based on the European handicap. Within betting on European handicap, game begins conditionally from a certain score, specified in the value of the handicap. The final result for these bets is settled by adding up the values of the score and the handicap.
European handicap does not mean the bet partial or full refund. The player can either win or lose the whole amount of the bet.
Possible outcomes in the European Handicap betting:
- Home win with handicap.
- Draw with handicap
- Away win with handicap.
Bet on the European handicap will be winning if the game ends in a win of the selected team with the handicap or in a draw in the event of a draw selection.
Example 1. Handicap (0-2) - a bet that suggests that after the end of the match we must add "0" to the Home scored goals, and "2" - for Away scored goals. Then the bet will be settled.
The outcome "Home win with handicap" will be winning if the match ends in a home win in 3 or more goals. For example: 3-0 (3-2 considering the selected handicap 0-2), 4-1 (4-3 considering the selected handicap 0-2), etc.
The outcome "Draw with handicap" will be winning only for Home team win in exactly 2 goals. For example: 2-0 (2-2 considering the selected handicap 0-2), 3-1 (3-3 considering the selected handicap 0-2), etc.
The outcome "Away win with handicap" will be winning if the Away team will not lose with a difference of more than 1 goal, will win or play a draw. For example: 1-0 (1-2 considering the selected handicap 0-2), 2-2 (2-4 considering the selected handicap 0-2), 1-2 (1-4 considering the selected handicap 0-2), etc.
Example 2. Handicap (1-0) – a bet that assumes that after the end of the match we must add "1" to the Home scored goals, and "0" - for Away scored goals. Then the bet will be settled.
The outcome "Home win with handicap" will be winning for any win or a draw. For example: 1-0 (2-0 considering the selected handicap 1-0), 2-2 (3-2 considering the selected handicap 1-0), etc.
The outcome "Draw with handicap" will be winning only for Away team win in exactly 1 goal. For example: 0-1 (1-1 considering the selected handicap 1-0), 2-3 (3-3 considering the selected handicap 1-0), etc.
The outcome "Away win with handicap" will be winning only for Away team win in 2 or more goals. For example: 0-2 (1-2 considering the selected handicap 1-0), 1-4 (2-4 considering the selected handicap 1-0), etc
- Shots on the goal post or crossbar. The bet settlement takes into account shots at the goal post or crossbar, after which the ball stayed in play (touched the player, referee on the field, another goal post or crossbar, went on the pitch or crossed sideline. A goal post or crossbar is not taken into account if a) the game was stopped before the ball touched the goal post or crossbar b) after the ball touched a goal post or crossbar, it went out of the goal-line without touching the field, c) ball flew into the net (the goal was scored).
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Goalless time intervals. If there are n goals scored in the match, the minutes on which the goals were scored break the time interval of the match (from 0 to 90 minutes) to n + 1 goalless time intervals. The length of the goalless time intervals is settled as the difference between the minutes of the first goal and the beginning of the match, the minutes of successively scored goals and the minutes of the end of the match and the last goal. The beginning of the match - 0 min. If there is no goals in match, we believe that in the match one goalless time intervals with a length of 90 minutes.
Example 1. If the match in regular time was finished with a score of 0:0, so there was only 1 goalless time interval with 90-minute length in the match.
Example 2. If there are 2 scored goals in match: 23 and 62 minutes. In this case, there were only 3 goalless time intervals in the match: 23 minutes (23-0), 39 minutes (62-23) and 28 minutes (90-62).
Example 3. If there are 3 scored goals in match: 15, 45 and 90 minutes. In this case, there were only 4 goalless time intervals in the match: 15 minutes (15-0), 30 minutes (45-15), 45 minutes (90-45) and interval with 0 minutes (90-90).
Cyber Football
Bets are accepted on a computer game FIFA (football simulator with 2 players take part in).
Matches are played with game settings “2 halves by 5 minutes each ” complexity level “beginner”.
If the match is stopped due to technical reasons (computer failure, disconnection, etc.) and re-match appointment, bets on stopped game will be settled according to main rules of settling interrupted events.
Bets on re-match is accepted as for a new event.
If due to technical failure the live streaming of the event is interrupted (disconnection, DDoS, etc.), this is not a reason for canceling bets, except for situations in which it is impossible to know the final result of a match.
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